Terms of Service
Last Updated: October 4, 2026
1. Acceptance of Terms
By accessing or using the Malaika Commons website, attending our events, or using any of our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our services.
These Terms constitute a legally binding agreement between you and Malaika Commons.
2. Eligibility
You must be at least 18 years of age to use our services, attend our events, or become a member. By using our services, you represent and warrant that you meet this eligibility requirement.
3. Services Description
Malaika Commons provides community services, including events, introductions, educational programming, membership, and residency support through partners such as Launch Quarters. Stays and SF Concierge are provided by those partners under their own terms.
4. User Conduct
By using our services, you agree to:
- Provide accurate and complete information
- Comply with all applicable laws and regulations
- Respect other community members and staff
- Follow our Code of Conduct at all events and in all community spaces
- Not engage in any fraudulent, abusive, or illegal activity
- Not misrepresent your identity or affiliation
5. Account Termination
We reserve the right to suspend or terminate your access to our services at any time, for any reason, without prior notice or liability. This includes, but is not limited to, violations of these Terms, our Code of Conduct, or any behavior we deem harmful to our community. Termination does not entitle you to any refund of fees paid.
6. Payments and Refunds
Payments already made are non-refundable as described in our Refund Policy. You can cancel membership renewals any time.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Malaika Commons or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.
By submitting content to our platforms or at our events, you grant Malaika Commons a non-exclusive, royalty-free, worldwide license to use, reproduce, and distribute such content for promotional and operational purposes.
8. Disclaimer of Warranties
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that our services will be uninterrupted, error-free, or secure. We make no guarantees regarding the accuracy, reliability, or completeness of any content or information provided.
MALAIKA COMMONS MAKES NO GUARANTEES OF INVESTMENT, FUNDING, INTRODUCTIONS, BUSINESS SUCCESS, OR ANY SPECIFIC OUTCOMES.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MALAIKA COMMONS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF OUR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
10. Indemnification
You agree to indemnify, defend, and hold harmless Malaika Commons and its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of a third party.
11. Dispute Resolution and Arbitration
Any dispute arising from these Terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in San Francisco, California. You agree to waive any right to a jury trial or to participate in a class action.
Notwithstanding the above, Malaika Commons may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
12. Governing Law and Venue
These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in San Francisco County, California.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Changes to Terms
We'll post changes here with a new date. For material changes, we'll email members before they take effect.
15. Contact
For questions about these Terms, please contact us at:
Email: hello@malaikacommons.com
Subject Line: Terms of Service Inquiry